Got questions you think we can answer? Take a look below for the answers to some of the most frequently asked questions:

 

General

What is Courtside 1891?

Courtside 1891 is a digital platform that brings video and live data from professional basketball played across the globe into a single, smart destination. It allows you to curate and choose the experience you want, so you can easily follow the sport you love from around the globe.

Courtside 1891 brings you the basketball that matters to you, in one place, as it happens.

 

What is Courtside 1891 Plus?

Courtside 1891 Plus is a free subscription that gives you access to extended highlights and a curated feed for your favourite teams and competitions.

 

What is Courtside 1891 Max?

Courtside 1891 Max is a paid subscription that gives you access to live game streams and full game replays available on the platform.

You can buy a Max subscription on a recurring annual basis – giving access to all* available games – or on an event basis – all* games for the specific event or event window.

* Blackouts may apply in certain territories.

 

Why 1891?

James W Naismith gave basketball to the world in 1891 and the game has since become a passion for millions of fans across all corners of the globe.

Courtside 1891 aims to celebrate and showcase the global game bringing you closer to your team(s) and the opportunity to discover more about the sport you love.

 

Watching Videos

What can I watch on Courtside 1891?

Courtside 1891 hosts live and on-demand content from FIBA’s international competitions, including the qualifiers and finals of the Basketball Men’s and Women’s World Cups, FIBA Men’s and Women’s continental cup competitions and youth events. Also, watch live and on-demand content from club competitions such as Basketball Champions League, as well as premium highlights from Liga Endesa, Japanese B.League and so much more… 

We will continue to expand the range of game content available on the platform in time. Courtside 1891 also hosts a number of other shows and boxsets including the FIBA World Basketball Show which help to showcase the best of basketball from around the world. 

 

Do I need a subscription to watch videos?

The majority of live games and full game replays require a Courtside 1891 Max subscription in order to watch on the website and apps. Subscriptions can be purchased on the website. 

Condensed games, extended highlights and other premium videos may require you to have a free Plus or Max account. You can register in app or on the website. 

Where a Max or Plus account is needed to watch a video, you will see a relevant tag on or next to the video you wish to watch. 

Some videos will have blackouts so will not be able to be viewed in your country. 

 

What is a blackout?

Due to broadcasting rights and restrictions there are some games within the events we have on Courtside 1891 that we are unable to show in different countries around the world.

These “blackouts” are decided and governed by the owners of the events and competitions that we work with. If a game is blacked out in the country you are in, you will see a “Stream Unavailable” tag against the game you wish to watch within the Game Center tab.

 

Can I watch videos on my phone or tablet?

Courtside 1891 has been designed to work on your phone, tablet, laptop and desktop PCs.

Dedicated iOS and Android apps for your phone are available in both the App Store and Google Play Store. Please note, we do not currently have dedicated apps for tablet devices.

To check if your device browser is supported, please see below:

  • Chrome – Android mobile, Windows
  • Safari – iOS mobile, Mac and tablet
  • Firefox – Windows or Mac
  • Edge – Windows
  • Samsung Internet – Android mobile
  • Android Webview – Android mobile

 

Can I cast videos onto my TV?

You are able to cast live and on-demand video to your TV as follows: 

  • From Chrome Browsers to a Chromecast device. To connect your browser to your Chromecast device, click "More" > "Cast" then select the device you wish to watch the stream. 
  • From Safari Browsers to Apple TV via AirPlay. To connect, click the AirPlay icon within the video player and select Apple TV. 
  • From the iOS app to both Apple TV via AirPlay and a Chromecast device. To connect, click on the respective icon within the video player 
  • From the Android app to a Chromecast device. To connect, click on the respective icon within the video player.  Note, you will need a Chromecast  device from 2015 onwards.

Please note, Google is ending support for Generation 1, release in 2013. Courtside 1891 will continue to support Chromecast for models from 2015 onwards. 

 
How do I tell what generation my Chromecast is? 

Check the firmware version of your Chromecast device 

  • Open the Google Home app. 
  • Touch and hold your device's tile. 
  • Tap Settings. Device information. 
  • Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX" 

More information about your device can be found here 

 

My Account

How do I reset my password on Courtside 1891?

If you have forgotten your password, you can request an email to be sent to your email address with a link to create a new password.

If you are already logged in and wish to update your password, you can do this within the Password section of My Account within the website or app.

 

How can I add/change the teams and competitions featured in My Feed?

If you wish to add or change your preferences, you can select or deselect your favorite teams within the “Preferences” section of My Account. You will soon have the ability to select the competitions that appear in My Feed.

 

Legal

How can I update what cookies are used?

Our cookies are used to enable us to develop our websites and services and to enable you to properly navigate them. More information about our Cookie Policy can be found here.

You can update which cookies are used during your experience by clicking on "Cookie Settings" at the bottom of the website.

 

How is my data used?

Full details of how we use and store your data can be found in our Privacy Policy here

 

Subscription Billing & Payments

Do all Courtside 1891 Max subscriptions auto-renew?

If you have bought an Annual Pass your subscription, unless stated otherwise when you sign up, will auto-renew each year on the anniversary of your first payment. If you do not wish for your subscription to be auto-renewed, please contact our Customer Services team in advance of your next payment in order for this renewal to be disabled.

if you have bought an Event Pass, your subscription and access will end on the date stated when you made your purchase.

 

How can I cancel my Annual Pass subscription?

If you wish to cancel your Annual subscription, you will need to contact our Customer Services team (email courtside1891help@streamamg.com) and confirm in the automatic response that you wish to cancel. Upon cancelling your subscription, you will still have access to all live games* and features until your subscription expiry date (12 months on from your last payment). After your subscription end date has passed, your account will move back to a standard Courtside 1891 Plus account, meaning you will still have access to a wide range of extended highlights and select live action.

*subject to local blackout restrictions

 

How much does a Max subscription cost?

The cost of each Max subscription can be found on the choose a package site.

 

What payment methods can I use to buy a Max subscription?

You can purchase a Max subscription via the Courtside 1891 website using one of the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay (when using a Safari web browser with a registered Apple ID)
  • Google Pay (when using a Chrome web browser with a registered Google account)

A Max subscription can also be purchased in-app via your device's app store. If purchased in-app, your billing will be managed by the respective app store rather than Courtside 1891.

 

Can I use my Max subscription on DAZN?

A Courtside 1891 subscription is now available to purchase on DAZN. However, existing subscribers who have purchased via the Courtside 1891 website will not have immediate access to content on the DAZN apps or website. A new subscription will need to be purchased through DAZN.

Equally, a Courtside 1891 subscription purchased via DAZN does not provide access to Max content on the Courtside 1891 website and app. A new Max subscription purchased via the Courtside 1891 website or app will be needed.

 

Need More Help?

If you need more information or wish to contact a member of our Customer Services team, please email courtside1891help@streamamg.com with your query.